Helius Partners, LLC ("Helius," "we," "us," or "our") operates GetRida, an AI email agent service. This Privacy Policy describes how we collect, use, retain, and protect information when you use our Service. We designed this policy to be clear, specific, and honest — because how we handle your data is how we handle your trust.
| Data Category | Examples | Source |
|---|---|---|
| Account data | Email address, business context, tone preferences | You provide it |
| Thread content | Email body, sender/recipient, subject line, timestamps | Agent activation |
| Usage data | Activation count, plan type, CRM actions taken | Automatic |
| Payment data | Stripe customer ID, plan, billing status | Stripe |
| CRM data | Contact names, pipeline stages, notes written | Your CRM via your auth |
We do not collect device information, location data, browsing history, or cookies for advertising. We do not use tracking pixels in agent-sent emails.
Thread content is processed only to execute the action your agent takes — drafting a reply, queuing a follow-up, updating a CRM record, booking a meeting. Once the action is complete and the receipt is logged, thread content is discarded from active memory. We do not retain email body content beyond the session required to complete the action.
Account data (your email, business context, tone preferences) is retained to maintain your agent configuration and calibrate future responses.
Usage data is used to track plan limits, generate weekly summary emails, and improve service reliability.
We do not train AI models on your data. Your thread content, business context, and agent interactions are never used to improve, train, or fine-tune any model — ours or anyone else's.
We integrate with the following third-party services to deliver the Service:
| Data Type | Retention Period | Reason |
|---|---|---|
| Email thread content | Session only — discarded after action completes | We don't need it after the agent acts |
| Agent action receipts | 90 days | Summary emails, troubleshooting, audit trail |
| Account configuration | Duration of active subscription | Agent calibration |
| Payment records | Duration required by law (typically 7 years) | Tax and legal compliance |
| Usage metrics | 24 months, then aggregated | Service improvement |
We implement industry-standard security measures:
No system is perfectly secure. If you believe there has been a security incident, contact kyle@heliuspartners.com immediately.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, email kyle@heliuspartners.com. We will respond within 30 days.
Your thread content is shared only with the AI model provider necessary to generate the agent response, and with your CRM when an update action is taken. We do not sell, rent, trade, or otherwise share your data with any other third party except as required by law or to protect the safety of our users and the public.
The Service is operated from the United States. If you access the Service from outside the US, your data may be transferred to and processed in the United States. By using the Service, you consent to this transfer. We comply with applicable data protection frameworks including the EU-US Data Privacy Framework where applicable.
The Service is not directed to individuals under 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify active subscribers via email of material changes at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
For questions about this Privacy Policy or our data practices, email kyle@heliuspartners.com.
Helius Partners, LLC
New York, NY